The Director of Institutional Research is responsible for the preparation, dissemination, and management of information necessary for institutional and specialty accreditations, public accountability, internal and external reporting, such as program review or student learning outcomes assessment, and support for strategic planning initiatives, as well as additional research about the institution.

The director will oversee the University’s data governance program and, accordingly, will play a key role in empowering members of the community to use and understand data.

The director reports to the Assistant Vice President of Institutional Effectiveness and Assessment.

• Data Reporting and Surveys
  • Serve as the IPEDS Keyholder. Oversee the completion of IPEDS surveys, ensuring the accuracy of data submitted, and utilization of the IPEDS reporting tools to retrieve comparable data on other institutions for benchmarking purposes.
  • Coordinate the timely and accurate completion of all other mandatory reporting, including requests from the Higher Learning Commission and Ohio Department of Higher Education, as well as requests related to institutional rankings and key drivers of enrollment.
  • Provide leadership in planning, management and administration of major University-wide surveys (e.g., Common Data Set, NSSE).
  • Assist in the preparation and distribution of information needed for campus constituencies for the timely completion of external accreditations (HLC, ODHE, AAQEP, CACREP, AACSB, CCNE, and ABET), and internal reporting (academic program reviews, assessment of student learning, strategic and operational planning).
  • Assist prospective PIs in the grant proposal process through the identification and provision of data to support proposals.
  • Assist the Assistant Vice President with responding to data requests and with data visualization efforts on campus.
• Data Governance and Stewardship
  • Direct and maintain formal data governance program for the University, assembling and leading the Data Governance Committee, monitoring the institutional data request process, and coordinating the efforts of data stewards in maintaining and enhancing data integrity.
• Empowering the Community to Use and Understand Data
  • Serve as a resource to the campus community in understanding internal and external data, definitions, and guidelines.
  • Assist the Assistant Vice President with educating the campus constituents on the effective use and interpretation of institutional data.
  • Participate in various divisional, or University committees and working groups as required.
• Data Analysis
  • Assist in the creation, implementation, and evaluation of key performance indicators of institution-wide effectiveness.
  • Apply high-level statistical methodologies to conduct sophisticated analyses with data gathered through surveys and other information sources in order to support University’s decision-making process.
  • Conduct scholarly and applied research and studies that generate insightful information for the University, including utilizing national and regional databases, literature, and benchmarking.
• All other duties as assigned

• Master’s degree in statistics, educational measurement, institutional research, or related field.
• A minimum of 5 years of experience in the collection, management, analysis and presentation of data.
• Strong attention to detail, accuracy, and organization and demonstrated time management and priority-setting skills.
• Interpersonal and communication skills to effectively convey findings, broad trends, and to tell stories with data to a variety of audiences, including non-technical audiences, and positively influence senior leadership, deans, and faculty.
• Proficiency with descriptive and inferential statistics and research methodologies, and in the use of statistical tools (such as SPSS or R).
• Proficiency in Microsoft Office.
• Interest in understanding and supporting John Carroll’s mission to inspire individuals to excel in learning, leadership, and service in the region and in the world

• Doctoral degree.
• Tableau proficiency or certification.
• Specific experience with Ellucian Banner Information System, SQL, and Oracle databases.
• Experience with institutional and/or programmatic accreditation.
• Background in data visualization and visual analytics.
• Facility in manipulating and analyzing complex, high-volume, high-dimensionality data from varying sources.

This position works in-person from our campus in University Heights, Ohio. University core business hours are generally 8:30 am – 5:00 pm. However, this position will require work to be performed outside of normal business hours based on department operations.

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other office locations and to verbally communicate to exchange information.

Starting salary will be commensurate with qualifications. This position offers a generous Total Rewards package that includes health and dental insurance options, paid vacation, personal, sick, and mission time, holidays, 403 (b) retirement plan, life insurance, and tuition remission benefits for you, your spouse, and children.

John Carroll University is a private, coeducational, Jesuit Catholic university, founded in 1886, dedicated to developing people with the knowledge and character to lead and to serve. The University is located in University Heights, Ohio, an attractive residential suburb 10 miles east of downtown Cleveland. Academically, the University consists of the College of Arts and Sciences, the College of Health and the Boler College of Business, which include graduate programs. The University offers more than 70 Academic Programs in the arts, social sciences, natural sciences, and business at the undergraduate level, and in select areas at the master’s level.

The University enrolls approximately 2,300 undergraduate students and 500 graduate students and has a student-to-faculty ratio of 13:1. John Carroll University is one of 27 Jesuit universities in the United States and has been listed in U.S. News & World Report magazine’s top 10 rankings of Midwest regional universities for more than 30 consecutive years.